Upfront review
See the disclosed booking price before confirmation.
Transparent pricing
Know the booking cost before you confirm.
DOD is designing upfront pricing that clearly displays the estimated or fixed booking price, applicable fees, GST treatment and cancellation terms.
Clear components
Review time, route, return arrangement and applicable platform fees.
NZD and GST
Prices will be shown in New Zealand dollars with GST treatment stated.
Change visibility
Material booking changes should be shown before you accept an updated amount.
Pricing approachDriver on Demand NZ
What can influence a booking price
The final calculation and applicable fees will be disclosed in the booking flow at launch.
Journey details
Pickup, destination, estimated duration, distance, time and number of stops may affect the price.
Booking format
One-way and hourly bookings have different structures. The selected duration and service conditions will be shown before confirmation.
Driver return
Public transport, rideshare, pairing or a customer-funded return option may apply and should be shown before confirmation.
Changes and cancellations
The app should disclose cancellation windows, applicable fees and any price change caused by a material trip update.
From the DOD journalView all articles
Pricing information without surprises
What shapes a DOD booking price
A booking can involve more than travel distance. Driver time, stops, the booking format, scheduling, return arrangements and applicable platform fees can all matter. DOD's goal is to present the relevant components before the customer confirms.
What to review before confirming payment
Check the pickup and destination, vehicle, scheduled time, expected duration, booking type, return option and cancellation terms. If anything is incorrect, update the booking before confirmation so the price and driver match remain accurate.
Pricing policies